Quick Recap

In the previous chapters we have:
1. Selected a Solution
2. Piloted that Solution
3. Evaluated the Pilot Performance
4. Developed an Implementation Plan &
5. Conducted the Tollgate Review for the Improve Phase

Let us now quickly recap what we have learnt so far.
• Every problem usually has more than one solution. Develop options, then select the best one based on time, risk, and cost to