Negotiate
· Prepare for negotiation.
· Do not view negotiation as confrontational.
· Do not try to win at all costs.
· Do not become emotional.
· Listen to the other person(s). By listening you might receive information that will
help you further in the negotiation.
· Try to understand the other person.
· Focus on issues, not personalities.
· Do not blame the other person.
· Use questions to find out what the other person’s concerns and needs might be.
· When you hear the other person express their needs or concerns, use listening responses
to make sure you heard correctly (“So, you are saying …” “If I heard this
right …”).
· State your needs and the reasons.
· Prepare options beforehand. Anticipate why the other person may resist your suggestion,
and be prepared to counter with an alternative.
· Do not argue.
· Aim at win-win situation not a compromise.
· Consider timing.
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