Be a Good Communicator
· Give full attention to people while they are talking to you.
· Encourage other people to talk, and ask appropriate questions.
· Present your ideas so that others are receptive to your point of view.
· Treat people fairly and let others know how you want to be treated.
· Value teamwork and know how to build cooperation and commitment.
· Show respect for people’s ideas and feelings, even when you disagree with them.
· Accept differences and conflict as a normal part of any work environment, and
know how to address them constructively.
· Strive to understand other people and to be empathetic.
· Be open to negative feedback, and communicate difficult truths in a respectful
way.
· Be able to easily win people’s trust and respect.
· Check to make sure you have understood what other people are trying to communicate.
· Be confident and at ease giving a presentation.
· Avoid making absolutist judgments about people (e.g. “He/she is always that
way.”)
· Follow through on your commitments.
· Be able to work with people you have difficulties with without becoming negative
yourself.


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